Personnel Satisfaction - Managing Compassion Stress (Part 2 of 2) - conference recording

10 Dec 2019 45:33 0
Maddie's Fund Educa Download
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Presenter: Karen Walsh, CAWA, LVMT, CFE, Director of Animal Relocation, ASPCA
A daily challenge for animal welfare organizations is creating and keeping a productive team of staff and volunteers. Constant turnover damages the integrity of the organization as highly trained individuals burn out and are replaced over and over. Learning to assess and identify the symptoms of compassion stress in self and others is a crucial management tool. Recognizing compassion fatigue triggers and early warning signs is crucial so that intervention is possible before another valued team member is lost. Creating organizational rituals that build and support coping skills plays a key role in creating a culture of compassion satisfaction. During this two-part workshop, viewers learn how to measure the negative and positive effects of working in a mission driven caring profession. Utilizing the PROQOL (Professional Quality of Life) as the measurement tool for both short-term and long-term well-being assessment, the viewer learns how to balance work and play to help themselves and their team become healthy, productive and effective. This presentation was recorded at the 2019 ASPCA Maddie’s Cornell Shelter Medicine Conference.

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